Terms and Conditions | Wish By Wishah

Terms and Conditions | Wish By Wishah

Welcome to Wish By Wishah.
These Terms and Conditions explain how you can use our website and purchase products from our online store. By visiting or ordering from www.wishbywishah.com, you agree to the following terms. Please take a few minutes to read them carefully before placing an order.

1. General Information

Wish By Wishah is a Pakistan-based fashion brand offering luxury clutches, handmade handbags, bridal bags, and designer accessories created for women who appreciate style and craftsmanship.

By using our website, you confirm that:

  • You are at least 18 years old or have parental supervision.
  • The information you provide (name, address, contact details) is accurate and up to date.
  • You will not use our website for any illegal, harmful, or unauthorized purpose.

We may update these Terms and Conditions at any time, and any changes will take effect once published on the website.

2. Products and Descriptions

At Wish By Wishah, we take great pride in showcasing our products as accurately as possible.
Because every clutch and handbag is handcrafted by skilled artisans, there may be slight variations in color, design, or detailing. These differences make each piece unique and add to its handmade charm.
We work hard to ensure that all product descriptions, prices, and photos are clear and correct. However, if an error is found, we will correct it immediately.

3. Pricing and Payments

All prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes.
Prices and availability are subject to change without prior notice. Any discounts or promotional offers are valid only during their specified time period.

We currently accept:

  • Debit and Credit Cards
  • Bank Transfers
  • Cash on Delivery (COD)

Orders are processed only after payment confirmation. Please note that COD may not be available in all areas.

4. Order Processing and Delivery

Once you place an order, you will receive a confirmation by email or WhatsApp. Orders are generally processed within 2 to 5 working days and delivered within 5 to 10 working days, depending on your city and courier service.
During busy seasons or national holidays, delivery times may be slightly longer.
We currently deliver nationwide and offer free delivery on eligible orders above the minimum amount shown on our homepage.

5. Returns, Refunds, and Exchanges

Each product at Wish By Wishah is carefully inspected before shipping.
We only accept returns or exchanges if your product arrives damaged, defective, or incorrect.

To report a problem, contact us within 48 hours of delivery through:

Please share clear photos or videos of the issue.
Approved returns are subject to a 20% restocking fee to cover inspection and packaging costs.
Shipping charges are non-refundable. For complete details, please review our Refund, Return, and Exchange Policy.

6. Intellectual Property

All images, content, product designs, and logos on www.wishbywishah.com belong to Wish By Wishah.

Our photographs and branding are protected by copyright and trademark laws.
You may not copy, use, or reproduce any material without our written consent.
Unauthorized use of our content for commercial or promotional purposes is strictly prohibited.

7. Limitation of Liability

We aim to make your shopping experience smooth and enjoyable. However, Wish By Wishah cannot be held responsible for:

  • Minor color differences due to screen or lighting effects
  • Delivery delays caused by courier services
  • Our responsibility is limited to the original purchase price of the item

We guarantee product authenticity and quality but do not accept liability for misuse or negligence by the customer.

8. Privacy and Data Protection

Your privacy is extremely important to us.
We collect only the information necessary to process your orders, including your name, address, phone number, and payment details.
Your information is stored securely and shared only with trusted third parties such as delivery partners or payment processors.
We never sell or misuse customer data. For more information, please see our Privacy Policy.

9. Customer Accounts

If you create an account on our website, you are responsible for maintaining your login credentials.
Please notify us immediately if you suspect any unauthorized access.
We reserve the right to suspend accounts that misuse promotions or violate our website rules.

10. Promotions and Discounts

From time to time, Wish By Wishah offers promotional codes and seasonal sales.
Each offer comes with specific terms such as validity dates and eligible items.
Discount codes cannot be combined, transferred, or redeemed for cash

11. Governing Law

All transactions and terms are governed by the laws of Pakistan.
Any disputes arising from your use of this website will fall under the jurisdiction of the courts in Karachi, Sindh.

12. Contact Information

For any questions regarding these Terms and Conditions, please reach out to us:

📧 info@wishbywishah.com
📞 +92 [Phone Number Here]
📱 WhatsApp: [Number Here]
🕒 Monday to Saturday | 10 AM to 6 PM (PKT)

Our team is always happy to help with your questions, orders, or feedback.

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.